Our vision at DEL Logistics is to revolutionize the delivery industry in Saudi Arabia by providing unparalleled customer service, efficient logistics solutions, and innovative technology. We aim to be the preferred choice for parcel delivery services, setting standards of excellence and reliability in the industry. Through dedication, teamwork, and a commitment to exceeding customer expectations, we strive to become a trusted partner in providing convenience and satisfaction to our valued customers. Together, we will shape the future of logistics in Saudi Arabia and beyond.
Services
DEL offers smart and secure shipping solutions for e-commerce stores in Saudi Arabia, with multiple options to meet all your logistics needs and support your business growth.
Professional packaging to keep shipments safe.
Print shipping invoices and facilitate returns management.
Cash on Delivery (COD) with merchant account clearing every 7 business days.
Return in the same original condition with receipt and return documentation
Real-time tracking of shipments via an integrated electronic control panel.
Communicate with customers more than 5 times to ensure successful delivery.
Optional insurance on shipments.
Live technical support and continuous follow-up of order status.
Delivery
Delivery of orders within Riyadh within a period not exceeding 48 working hours
FAQ
Our services cover Riyadh with express and regular delivery.
Orders are received directly from Riyadh stores to ensure speedy processing, with the possibility of coordinating pickup from specific locations according to agreement with the merchant.
- Express Delivery Service: Orders within Riyadh are delivered within 8 business hours from the time they are received at the store.
- Regular Delivery Service: Orders within Riyadh are delivered within 48 business hours.
Competitive prices starting from a fixed delivery fee inside and outside Riyadh, with flexible payment options.
Customers are contacted more than 5 times to ensure a successful delivery process, with real-time tracking of shipments via an integrated electronic control panel.
Cash on Delivery (COD) is available with the merchant clearing the account every 7 business days.